AN
Agracia N
1 reviews | Active since Mar 2018
23 Nov 2021, 18:55
Horrible connection - Ikeja8858
Not even 1 month with them and I'm expireincing problems. Every two days there is no connection and the connection is very slow and does not reach my room. The customer service team takes long to respond to whatsapp messages. It's really frustrating cause we are busy with exams.
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Replies (1)
Ikeja's replyOfficial
08 Dec 2021, 10:42Sorry for our late reply Agracia. My name is Patrick the new Head of Customer Service. Thank you for leaving a phone number, I will call you today to see how things are going.
This is not the usual experience of our service, and I will be able to check why this has happened, and explain how we can fix this.
Speak soon.
This is not the usual experience of our service, and I will be able to check why this has happened, and explain how we can fix this.
Speak soon.
Ikeja's reply08 Dec 2021, 10:42
Official
Sorry for our late reply Agracia. My name is Patrick the new Head of Customer Service. Thank you for leaving a phone number, I will call you today to see how things are going.
This is not the usual experience of our service, and I will be able to check why this has happened, and explain how we can fix this.
Speak soon.
This is not the usual experience of our service, and I will be able to check why this has happened, and explain how we can fix this.
Speak soon.