TD
Thopile D
1 reviews | Active since Dec 2024
09 Apr 2026, 18:08
Extremely poor service
I have never seen such an *********** company with everyone so unhelpful. I wonder what happens to their client bcs wow uthuvi bodwa lobu obummanzi nakhona
Helpful (0)
Replies (3)0
Replies (3)
Ikeja's replyOfficial
09 Apr 2026, 18:35Good day Thopile Dladla
We hope you are doing well.We sincerely apologize for the experience you had with us. As discussed on our Support Line, the information submitted on your form was invalid, which caused a delay in processing your refund. This has now been corrected, and your details are up to date. You can expect to receive your refund within the standard turnaround time provided.We apologize for any inconvenience caused and appreciate your patience.
Kind Regards
ikeja Support Team (TS)
We hope you are doing well.We sincerely apologize for the experience you had with us. As discussed on our Support Line, the information submitted on your form was invalid, which caused a delay in processing your refund. This has now been corrected, and your details are up to date. You can expect to receive your refund within the standard turnaround time provided.We apologize for any inconvenience caused and appreciate your patience.
Kind Regards
ikeja Support Team (TS)
Ikeja's reply09 Apr 2026, 18:35
Official
Good day Thopile Dladla
We hope you are doing well.We sincerely apologize for the experience you had with us. As discussed on our Support Line, the information submitted on your form was invalid, which caused a delay in processing your refund. This has now been corrected, and your details are up to date. You can expect to receive your refund within the standard turnaround time provided.We apologize for any inconvenience caused and appreciate your patience.
Kind Regards
ikeja Support Team (TS)
We hope you are doing well.We sincerely apologize for the experience you had with us. As discussed on our Support Line, the information submitted on your form was invalid, which caused a delay in processing your refund. This has now been corrected, and your details are up to date. You can expect to receive your refund within the standard turnaround time provided.We apologize for any inconvenience caused and appreciate your patience.
Kind Regards
ikeja Support Team (TS)
TD
Thopile D's updateReviewer Update
09 Apr 2026, 20:30It not only refund that you took long to process even installation was delayed you work with a bunch of unserious folks
TD
Thopile D's update09 Apr 2026, 20:30
Reviewer Update
It not only refund that you took long to process even installation was delayed you work with a bunch of unserious folks
Ikeja's replyOfficial
09 Apr 2026, 20:34Good day Thopile Happiness Dladla
We are really sorry to hear about your experience, and we sincerely apologize for the delays with both the refund and the installation. That is not the level of service we aim to provide. We understand how frustrating this must have been, and we take your feedback seriously. Please know that we are addressing these issues internally to ensure better coordination and timeliness going forward.
Thank you for bringing this to our attention.
Kind Regards
ikeja Support Team (TS)
We are really sorry to hear about your experience, and we sincerely apologize for the delays with both the refund and the installation. That is not the level of service we aim to provide. We understand how frustrating this must have been, and we take your feedback seriously. Please know that we are addressing these issues internally to ensure better coordination and timeliness going forward.
Thank you for bringing this to our attention.
Kind Regards
ikeja Support Team (TS)
Ikeja's reply09 Apr 2026, 20:34
Official
Good day Thopile Happiness Dladla
We are really sorry to hear about your experience, and we sincerely apologize for the delays with both the refund and the installation. That is not the level of service we aim to provide. We understand how frustrating this must have been, and we take your feedback seriously. Please know that we are addressing these issues internally to ensure better coordination and timeliness going forward.
Thank you for bringing this to our attention.
Kind Regards
ikeja Support Team (TS)
We are really sorry to hear about your experience, and we sincerely apologize for the delays with both the refund and the installation. That is not the level of service we aim to provide. We understand how frustrating this must have been, and we take your feedback seriously. Please know that we are addressing these issues internally to ensure better coordination and timeliness going forward.
Thank you for bringing this to our attention.
Kind Regards
ikeja Support Team (TS)