TM
Tamia M
1 reviews | Active since Oct 2018
07 Jun 2025, 11:12
DO NOT UPGRADE TO IKEJA WAVE!!!
I had to buy data just to leave this review as Ikeja is down. The network is unstable, it connects when it wants to and disconnects again, I regret upgrading to wave, it’s just been a month and it’s terrible. Don’t get me started on the damage to my wall when technicians were connecting it. This is the last month I’ll be using this network. Please don’t call me to resolve it, Im leaving this review for people not to bother themselves with this service.
Helpful (0)
Replies (1)0
Replies (1)
Ikeja's replyOfficial
09 Jun 2025, 10:48Hi Tamia, after reviewing the details of your installation, we have found some details that do not follow our specifications for ikeja Wave.
We sincerely apologize for this and guarantee that we'll be doing an in-depth investigation. We would be more than happy to keep you updated with the result of this investigation.
Electromagnetic radiation is energy that is emitted from power lines (white circle on the image link attached), cell phone towers, and other high-powered radio transmitters. As these signals pass through the airwaves, they can create electromagnetic “noise” that interferes with the performance of wireless networks by causing signal loss and disruption (blue circle on the image link attached).
This could definitely have an effect on your Wi-Fi experience.
ikeja would sincerely appreciate the opportunity to visit your premises and assess the damages to your wall in order to reach an amicable solution.
Thank you for taking the time to reach out to us and providing honest feedback regarding your experience.
We strive to deliver a world-class service and will take your feedback to heart with the focus on improving.
Image Reference Link (copy link into your search browser): https://drive.google.com/drive/folders/1UhXbkNOZUedpCaRjAIWbyWTeHhT2BxCi?usp=sharing
Regards,
ikeja
***/ ***
We sincerely apologize for this and guarantee that we'll be doing an in-depth investigation. We would be more than happy to keep you updated with the result of this investigation.
Electromagnetic radiation is energy that is emitted from power lines (white circle on the image link attached), cell phone towers, and other high-powered radio transmitters. As these signals pass through the airwaves, they can create electromagnetic “noise” that interferes with the performance of wireless networks by causing signal loss and disruption (blue circle on the image link attached).
This could definitely have an effect on your Wi-Fi experience.
ikeja would sincerely appreciate the opportunity to visit your premises and assess the damages to your wall in order to reach an amicable solution.
Thank you for taking the time to reach out to us and providing honest feedback regarding your experience.
We strive to deliver a world-class service and will take your feedback to heart with the focus on improving.
Image Reference Link (copy link into your search browser): https://drive.google.com/drive/folders/1UhXbkNOZUedpCaRjAIWbyWTeHhT2BxCi?usp=sharing
Regards,
ikeja
***/ ***
Ikeja's reply09 Jun 2025, 10:48
Official
Hi Tamia, after reviewing the details of your installation, we have found some details that do not follow our specifications for ikeja Wave.
We sincerely apologize for this and guarantee that we'll be doing an in-depth investigation. We would be more than happy to keep you updated with the result of this investigation.
Electromagnetic radiation is energy that is emitted from power lines (white circle on the image link attached), cell phone towers, and other high-powered radio transmitters. As these signals pass through the airwaves, they can create electromagnetic “noise” that interferes with the performance of wireless networks by causing signal loss and disruption (blue circle on the image link attached).
This could definitely have an effect on your Wi-Fi experience.
ikeja would sincerely appreciate the opportunity to visit your premises and assess the damages to your wall in order to reach an amicable solution.
Thank you for taking the time to reach out to us and providing honest feedback regarding your experience.
We strive to deliver a world-class service and will take your feedback to heart with the focus on improving.
Image Reference Link (copy link into your search browser): https://drive.google.com/drive/folders/1UhXbkNOZUedpCaRjAIWbyWTeHhT2BxCi?usp=sharing
Regards,
ikeja
***/ ***
We sincerely apologize for this and guarantee that we'll be doing an in-depth investigation. We would be more than happy to keep you updated with the result of this investigation.
Electromagnetic radiation is energy that is emitted from power lines (white circle on the image link attached), cell phone towers, and other high-powered radio transmitters. As these signals pass through the airwaves, they can create electromagnetic “noise” that interferes with the performance of wireless networks by causing signal loss and disruption (blue circle on the image link attached).
This could definitely have an effect on your Wi-Fi experience.
ikeja would sincerely appreciate the opportunity to visit your premises and assess the damages to your wall in order to reach an amicable solution.
Thank you for taking the time to reach out to us and providing honest feedback regarding your experience.
We strive to deliver a world-class service and will take your feedback to heart with the focus on improving.
Image Reference Link (copy link into your search browser): https://drive.google.com/drive/folders/1UhXbkNOZUedpCaRjAIWbyWTeHhT2BxCi?usp=sharing
Regards,
ikeja
***/ ***