JM
Julia M
1 reviews | Active since Aug 2023
20 May 2025, 09:19
Connection problem
I’ve been trying to contact the service provider regarding my connection and they don’t respond to my calls or text. I’ve no connection and they didn’t make me aware of the inconvenience. It’s examinations time and now I’ve to struggle with connection even though I’ve paid for my subscription. Ikeja do better please.
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Replies (1)
Ikeja's replyOfficial
20 May 2025, 12:09Good day, Julia,
Thank you for reaching out to us, and we appreciate your patience.
As we discussed over the phone, I want to acknowledge the delay in our response and the communication issues on our end. We value your concerns, and I assure you that our network team is actively working to restore your line.
Kind regards,
Karabo
+***9
Thank you for reaching out to us, and we appreciate your patience.
As we discussed over the phone, I want to acknowledge the delay in our response and the communication issues on our end. We value your concerns, and I assure you that our network team is actively working to restore your line.
Kind regards,
Karabo
+***9
Ikeja's reply20 May 2025, 12:09
Official
Good day, Julia,
Thank you for reaching out to us, and we appreciate your patience.
As we discussed over the phone, I want to acknowledge the delay in our response and the communication issues on our end. We value your concerns, and I assure you that our network team is actively working to restore your line.
Kind regards,
Karabo
+***9
Thank you for reaching out to us, and we appreciate your patience.
As we discussed over the phone, I want to acknowledge the delay in our response and the communication issues on our end. We value your concerns, and I assure you that our network team is actively working to restore your line.
Kind regards,
Karabo
+***9