ZN
Zinhle N
1 reviews | Active since Oct 2025
06 Oct 2025, 20:18
Connection problem
It's been days now without having connection from Ikeja where else I have full payed for the month I have chatted on WhatsApp telling them about the problem they told me to disconnect the cables and again but connection only comes back for a few minutes then it's back to square one I even told them to send someone to look at the issue but they're not attending to that even now I'm using my own data because I have no WiFi connection now I'm starting to doubt they're services if they do fix this I will leave Ikeja for good
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Ikeja's replyOfficial
06 Oct 2025, 20:55Good day Zinhle
Thank you for taking my call. As discussed, we will proceed with the troubleshooting process to identify the issue, and if necessary, dispatch a team to assist on-site. Please also note that if there is no engagement during the chat, it will automatically close, requiring you to start a new session.We appreciate your patience and understanding as we work to resolve the issue and get you back online. We do apologize any inconvenience caused.
Kind regards,
Dorah
Senior Lead
***
Thank you for taking my call. As discussed, we will proceed with the troubleshooting process to identify the issue, and if necessary, dispatch a team to assist on-site. Please also note that if there is no engagement during the chat, it will automatically close, requiring you to start a new session.We appreciate your patience and understanding as we work to resolve the issue and get you back online. We do apologize any inconvenience caused.
Kind regards,
Dorah
Senior Lead
***
Best regards,
Ikeja's reply06 Oct 2025, 20:55
Official
Good day Zinhle
Thank you for taking my call. As discussed, we will proceed with the troubleshooting process to identify the issue, and if necessary, dispatch a team to assist on-site. Please also note that if there is no engagement during the chat, it will automatically close, requiring you to start a new session.We appreciate your patience and understanding as we work to resolve the issue and get you back online. We do apologize any inconvenience caused.
Kind regards,
Dorah
Senior Lead
***
Thank you for taking my call. As discussed, we will proceed with the troubleshooting process to identify the issue, and if necessary, dispatch a team to assist on-site. Please also note that if there is no engagement during the chat, it will automatically close, requiring you to start a new session.We appreciate your patience and understanding as we work to resolve the issue and get you back online. We do apologize any inconvenience caused.
Kind regards,
Dorah
Senior Lead
***
Best regards,