TM
Tebatso M

1 reviews | Active since Mar 2022

22 Mar 2022, 11:01

Connection and overall service

My biggest problem is the connection, the network is really bad. I can’t stream without it affecting me. The team however is really helpful and assist as soon as I contact them and they are really nice to talk to

0
Replies (2)
Ikeja
Ikeja's reply22 Mar 2022, 13:14
Official
He Tebatso,

Thanks for your feedback! I have asked one of our agents to call you and discuss the issue so that we can resolve it.

We have many happy customers in your area with a great connection. There are a number of reasons why your TV might be having an issue and we will do our best to ensure you get the connection you need!

Thanks - Patrick, Head of Customer Engagement 
Ikeja
Ikeja's reply22 Mar 2022, 13:14
Official
He Tebatso,

Thanks for your feedback! I have asked one of our agents to call you and discuss the issue so that we can resolve it.

We have many happy customers in your area with a great connection. There are a number of reasons why your TV might be having an issue and we will do our best to ensure you get the connection you need!

Thanks - Patrick, Head of Customer Engagement