AH
Aubrey H
1 reviews | Active since Aug 2026
23 Aug 2026, 11:28
Complian of bad service.
I have put a request for disconnection of my service is been 10 days now, they promised that someone will call me how ever no one has called me.
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Ikeja's replyOfficial
23 Aug 2026, 12:08Good day Aubrey,
Thank you for taking my call.
Please note that your request was placed under maintenance on the 13th. Our standard turnaround time is within 7 working days, excluding weekends and public holidays. This timeframe was also communicated to you before the maintenance ticket was created.
We understand your concern regarding the disconnection request and apologise for the delay. The relevant team will attend to the request within the applicable turnaround time, and you will be contacted once there is an update.
Kind Regards,
ikeja Support (C.M)
Thank you for taking my call.
Please note that your request was placed under maintenance on the 13th. Our standard turnaround time is within 7 working days, excluding weekends and public holidays. This timeframe was also communicated to you before the maintenance ticket was created.
We understand your concern regarding the disconnection request and apologise for the delay. The relevant team will attend to the request within the applicable turnaround time, and you will be contacted once there is an update.
Kind Regards,
ikeja Support (C.M)
Ikeja's reply23 Aug 2026, 12:08
Official
Good day Aubrey,
Thank you for taking my call.
Please note that your request was placed under maintenance on the 13th. Our standard turnaround time is within 7 working days, excluding weekends and public holidays. This timeframe was also communicated to you before the maintenance ticket was created.
We understand your concern regarding the disconnection request and apologise for the delay. The relevant team will attend to the request within the applicable turnaround time, and you will be contacted once there is an update.
Kind Regards,
ikeja Support (C.M)
Thank you for taking my call.
Please note that your request was placed under maintenance on the 13th. Our standard turnaround time is within 7 working days, excluding weekends and public holidays. This timeframe was also communicated to you before the maintenance ticket was created.
We understand your concern regarding the disconnection request and apologise for the delay. The relevant team will attend to the request within the applicable turnaround time, and you will be contacted once there is an update.
Kind Regards,
ikeja Support (C.M)