PS
Prince S
1 reviews | Active since May 2026
06 May 2026, 09:40
Complaint
Terrible when you need to be assisted They will make you wait 7 days for a response and 7 days to bring a technician and that time the wifi is fully paid
Helpful (0)
Replies (1)0
Replies (1)
Ikeja's replyOfficial
06 May 2026, 10:31Good day Prince,
We’re sorry to hear about your experience and understand how frustrating the wait can be, especially when your service is already paid for. Our standard turnaround time is up to 7 working days (excluding weekends and holidays), but we do recognise how inconvenient delays can be.
Thank you for taking our call—we appreciate the opportunity to speak with you and address your concerns. Your feedback is important to us, and we’re always working to improve our response and support times. Please don’t hesitate to reach out if you need any further assistance.
Kind Regards,
ikeja Support (C.M)
We’re sorry to hear about your experience and understand how frustrating the wait can be, especially when your service is already paid for. Our standard turnaround time is up to 7 working days (excluding weekends and holidays), but we do recognise how inconvenient delays can be.
Thank you for taking our call—we appreciate the opportunity to speak with you and address your concerns. Your feedback is important to us, and we’re always working to improve our response and support times. Please don’t hesitate to reach out if you need any further assistance.
Kind Regards,
ikeja Support (C.M)
Ikeja's reply06 May 2026, 10:31
Official
Good day Prince,
We’re sorry to hear about your experience and understand how frustrating the wait can be, especially when your service is already paid for. Our standard turnaround time is up to 7 working days (excluding weekends and holidays), but we do recognise how inconvenient delays can be.
Thank you for taking our call—we appreciate the opportunity to speak with you and address your concerns. Your feedback is important to us, and we’re always working to improve our response and support times. Please don’t hesitate to reach out if you need any further assistance.
Kind Regards,
ikeja Support (C.M)
We’re sorry to hear about your experience and understand how frustrating the wait can be, especially when your service is already paid for. Our standard turnaround time is up to 7 working days (excluding weekends and holidays), but we do recognise how inconvenient delays can be.
Thank you for taking our call—we appreciate the opportunity to speak with you and address your concerns. Your feedback is important to us, and we’re always working to improve our response and support times. Please don’t hesitate to reach out if you need any further assistance.
Kind Regards,
ikeja Support (C.M)