Complain

I paid on the 4th March 2025 for ikeja wave to be installated as advertised that its available in and around Tembisa. The service wasnt that great took forever to get feedback Waa promised that on the 7th which was 11th installation will be done but to my suprise on that day i get a call to say there is a delay and i can expect a delivery next week Tuesday whicj i quired then a Manager by the name of Nepo Pholo promised that today the 14th it will be done

I got a first thing in thw to confirm adrdress and availability and around 1600 after i did follow-up on nyside that they on the way.

I was so happy and excited to see them here and busy only to be told thier signal pole is full no access on or offsite which i didnt understand because there is people using Ikeja wave in the next street

Was told i would be refunded after 7 days. Why after i waited for so long and still the service is not available