Communication sucks

It deserves a zero review honestly. Since I had Ikeja, my internet has been going on and off. I tried on several occasions to reach out to them, they do not respond in time, sometimes they don't respond at all. I lost sales in my work and failed my online exam because I was using Ikeja as a service provider. They should at least communicate even if things are not well. I understand cables were ******, I was told when this was okayed that the internet should be back in 45 minutes. I'm writing this review a day to two afterwards no response no internet. Worst work ethic ever. I'm really disappointed