1 reviews | Active since Sept 2023
CHANGE THE PAYMENT DATE AND LET EVERYONE RECHARGE WHEN EVER THEY WANT TO RECHARGE.
The experience with this network so far is good it's not giving us any problems but the only thing that I can say it's ABSURD Is this thing of us having to pay the WIFI all at the same time. That is very ridiculous honestly, why must we all recharge on the 31/01?? That is just crazy what happens to us who get paid on 15th? We honesty can't keep the money until 31/01 and another thing is that if it happens that i pay on the 15 they'll only give me 15 days trial not 30 days just because I decided to pay on the 15.
What I'm trying to say is that the payment method that yall created is absurd, let us decide whenever we want to pay , we all can't pay at the same time, we don't get paid the same day. The payment method should change and let everyone decide when they want to pay, we are the ones who are using the wifi & paying for it.
Changes the date plss!!!!!!!!!!!! rn
Thank you for your feedback. We do apologize for any inconvenience.
What we suggest is that if you pay by the 15th of the month, and again by the 15th of the month you should be up to date.
If you have any questions, please don't hesitate to contact us on ***. We are here for you, from 07.30am to 22.00pm
Thank you for your support and making us #1.
Regards,
Gillian
Senior Lead
Thank you for your feedback. We do apologize for any inconvenience.
What we suggest is that if you pay by the 15th of the month, and again by the 15th of the month you should be up to date.
If you have any questions, please don't hesitate to contact us on ***. We are here for you, from 07.30am to 22.00pm
Thank you for your support and making us #1.
Regards,
Gillian
Senior Lead
Or you mean to tell me that I should pay up twice a month? just so it could last me until the 1st?
Or you mean to say I should be consistent on paying on that specific date monthly?
Or you mean to tell me that I should pay up twice a month? just so it could last me until the 1st?
Or you mean to say I should be consistent on paying on that specific date monthly?
Thank you for your reply.
Please chat to us on our chat line, and you could even ask for me. I will assist you.
Our chat line once again is ***.
Thank you.
Regards,
Gillian
Senior Lead
Thank you for your reply.
Please chat to us on our chat line, and you could even ask for me. I will assist you.
Our chat line once again is ***.
Thank you.
Regards,
Gillian
Senior Lead
