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LS
Linda S

1 reviews | Active since Jul 2013

02 Jul 2022, 19:26

Cancel

I have been trying to get them to remove their equipment and no reply from them. I am fed up by their snail paced internet.

0
Replies (4)
Ikeja
Ikeja's reply15 Jul 2022, 13:38
Official
Hello Linda, 

Thanks for your time on the phone, I can see that your cancellation request was not handled as usual. 

It was good to chat, we have a team booked for your tomorrow.

Best, Patrick the Head of Customer Engagement
 
LS
Linda S's update17 Jul 2022, 09:02
Reviewer Update
I waited entire Saturday only to be rewarded by no show from this company.
LS
Linda S's update29 Aug 2022, 10:24
Reviewer Update
Eventually they showed up last week and removed their equipment. Phew!
Ikeja
Ikeja's reply19 Jul 2023, 08:53
Official
Good day Linda,

We are sorry to hear that you having trouble.

Please be so kind to let us know if everything was removed. 

We do apologize for the inconvenience.

Regards and best wishes,
Gillian
Senior Customer Service Lead