LR
Lawrence R
1 reviews | Active since Feb 2025
06 May 2025, 09:51
Can i please get my money back
Can anyone assist me in dealing with this company, wrote on the 23 of April on how this company refuses to give me my refund. I signed up for wifi connection on the start of April hoping I'd be up and running in a few days. but till the 15th of April still no installation done so i asked for my refund so i could get wifi connection from a better network provider. I've provided Ikeja with all my info including bank details even spoke to the big boss but up until today the 6th of May i still dont have my money back into my account. Can anyone help me deal with this **** of a company please i need my money back
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Ikeja's replyOfficial
08 May 2025, 10:43Good day Lawrence,
We sincerely apologize for the inconvenience and frustration you've experienced regarding your refund request. We assure you that we are not ******** and are committed to resolving such matters promptly. We understand how important it was for you to receive your refund, and we deeply regret the delay that was caused by miscommunication on our side.
We sincerely apologize for the inconvenience and frustration you've experienced regarding your refund request. We assure you that we are not ******** and are committed to resolving such matters promptly. We understand how important it was for you to receive your refund, and we deeply regret the delay that was caused by miscommunication on our side.
Thank you for your patience while we were resolving this matter.
If you have any further questions or require additional assistance, please don't hesitate to reach out to us.
Thank you for your understanding and continued patience.
Best Regards
Karabo
+***9
Karabo
+***9
Ikeja's reply08 May 2025, 10:43
Official
Good day Lawrence,
We sincerely apologize for the inconvenience and frustration you've experienced regarding your refund request. We assure you that we are not ******** and are committed to resolving such matters promptly. We understand how important it was for you to receive your refund, and we deeply regret the delay that was caused by miscommunication on our side.
We sincerely apologize for the inconvenience and frustration you've experienced regarding your refund request. We assure you that we are not ******** and are committed to resolving such matters promptly. We understand how important it was for you to receive your refund, and we deeply regret the delay that was caused by miscommunication on our side.
Thank you for your patience while we were resolving this matter.
If you have any further questions or require additional assistance, please don't hesitate to reach out to us.
Thank you for your understanding and continued patience.
Best Regards
Karabo
+***9
Karabo
+***9