DC
Daniel C
1 reviews | Active since Jun 2013
16 Jul 2024, 18:47
Boycott Ikeja
Bad bad customer service. They know I am in an area where they are the only service provider and it takes 2-4 hours to respond to a WhatsApp. They just don't care, because they know LTE is expensive and we are trapped with them. I think I am starting a boycott campaign for the 1st of August. I am going to make it virtual.
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Replies (1)
Ikeja's replyOfficial
17 Jul 2024, 07:34Good day Daniel,
Your concern is noted and we do apologize for the inconvenience caused.
Please could you chat to me, on *** and elaborate on the customer service you have experienced to get an understanding of how we can rectify this.
Once again, we do apologize.
Regards,
Gillian
Senior Lead
Your concern is noted and we do apologize for the inconvenience caused.
Please could you chat to me, on *** and elaborate on the customer service you have experienced to get an understanding of how we can rectify this.
Once again, we do apologize.
Regards,
Gillian
Senior Lead
Best regards,
Ikeja's reply17 Jul 2024, 07:34
Official
Good day Daniel,
Your concern is noted and we do apologize for the inconvenience caused.
Please could you chat to me, on *** and elaborate on the customer service you have experienced to get an understanding of how we can rectify this.
Once again, we do apologize.
Regards,
Gillian
Senior Lead
Your concern is noted and we do apologize for the inconvenience caused.
Please could you chat to me, on *** and elaborate on the customer service you have experienced to get an understanding of how we can rectify this.
Once again, we do apologize.
Regards,
Gillian
Senior Lead
Best regards,