BEYOND BAD SERVICE

The worst service that I've ever experienced from an ISP.

Their support team accepts a ticket then ignored me for full 4hours before they got back to me and even when they responded they still didn't know what to do or what they're doing.

Right now I've been offline since Thursday and I was promised a team will be on site by Saturday however even now they haven't pitched and their call centre doesn't even know the supervisor that was helping me. Such incompetence One technician will tell you that the previous technician didn't know what they were doing so please change ports, then the next technician says the same thing about the previous one.