MM
Malita M
1 reviews | Active since Feb 2026
01 Feb 2026, 09:20
BEST SERVICE EVER👌
I requested a reconnection on 30th January which was suppose to be done within 7 working days, I was so frustrated since I was moving the same day. Same day I missed calls and that almost killed me because next day was weekend. Come Saturday morning I received a call from team 3 that they will come around 10 am after another work and they came around 11 am.
Honestly these 2 guys they know customer service, they did a great job for us within a short period of time. Theo and Bongani🫡
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Ikeja's replyOfficial
01 Feb 2026, 10:04Good day Malita.
Thank you so much for taking the time to share your experience with us. We truly apologise for the frustration you went through with the reconnection process, especially given that you were in the middle of moving. We understand how stressful that must have been, and we’re sorry for the inconvenience caused.
We’re really happy to hear that Team 3, especially Theo and Bongani, were able to assist you and get everything sorted for you. Your kind words about their customer service and professionalism mean a lot to us, and we will definitely pass your feedback on to them and their manager.
Thank you for your patience and for giving us the opportunity to assist. Please don’t hesitate to contact us if you need any further help in the future. 😊
Kind Regards
ikeja Support Team (TS)
Thank you so much for taking the time to share your experience with us. We truly apologise for the frustration you went through with the reconnection process, especially given that you were in the middle of moving. We understand how stressful that must have been, and we’re sorry for the inconvenience caused.
We’re really happy to hear that Team 3, especially Theo and Bongani, were able to assist you and get everything sorted for you. Your kind words about their customer service and professionalism mean a lot to us, and we will definitely pass your feedback on to them and their manager.
Thank you for your patience and for giving us the opportunity to assist. Please don’t hesitate to contact us if you need any further help in the future. 😊
Kind Regards
ikeja Support Team (TS)
Ikeja's reply01 Feb 2026, 10:04
Official
Good day Malita.
Thank you so much for taking the time to share your experience with us. We truly apologise for the frustration you went through with the reconnection process, especially given that you were in the middle of moving. We understand how stressful that must have been, and we’re sorry for the inconvenience caused.
We’re really happy to hear that Team 3, especially Theo and Bongani, were able to assist you and get everything sorted for you. Your kind words about their customer service and professionalism mean a lot to us, and we will definitely pass your feedback on to them and their manager.
Thank you for your patience and for giving us the opportunity to assist. Please don’t hesitate to contact us if you need any further help in the future. 😊
Kind Regards
ikeja Support Team (TS)
Thank you so much for taking the time to share your experience with us. We truly apologise for the frustration you went through with the reconnection process, especially given that you were in the middle of moving. We understand how stressful that must have been, and we’re sorry for the inconvenience caused.
We’re really happy to hear that Team 3, especially Theo and Bongani, were able to assist you and get everything sorted for you. Your kind words about their customer service and professionalism mean a lot to us, and we will definitely pass your feedback on to them and their manager.
Thank you for your patience and for giving us the opportunity to assist. Please don’t hesitate to contact us if you need any further help in the future. 😊
Kind Regards
ikeja Support Team (TS)