TR
Tracie-lee Ramalepe
1 reviews | Active since Nov 2020
08 Aug 2023, 09:38
BAD WIFI
If you to use it for work , DO NOT USE IT , 6am in the morning it may not work or be super slow, it will disconnect and it takes 3 days for you to get help form the technical technical to come and help you
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Replies (1)
Ikeja's replyOfficial
21 Aug 2023, 09:03Hi Tracie-lee
I hope you are well and thank you for the feedback you gave us. I have gone through the interactions you have had with our agents on WhatsApp and I have noticed that in most of the chats, there is no reply from you which ends up with the chat being closed due to no reply.
I will be calling you to get a better understanding of the issue you have been having, in order for us to get the issue resolved. I do apologize for any inconvenience caused and thank you for choosing us as your internet provider
Kind regards
Doeah
Senior Customer Engagement Lead
I hope you are well and thank you for the feedback you gave us. I have gone through the interactions you have had with our agents on WhatsApp and I have noticed that in most of the chats, there is no reply from you which ends up with the chat being closed due to no reply.
I will be calling you to get a better understanding of the issue you have been having, in order for us to get the issue resolved. I do apologize for any inconvenience caused and thank you for choosing us as your internet provider
Kind regards
Doeah
Senior Customer Engagement Lead
Ikeja's reply21 Aug 2023, 09:03
Official
Hi Tracie-lee
I hope you are well and thank you for the feedback you gave us. I have gone through the interactions you have had with our agents on WhatsApp and I have noticed that in most of the chats, there is no reply from you which ends up with the chat being closed due to no reply.
I will be calling you to get a better understanding of the issue you have been having, in order for us to get the issue resolved. I do apologize for any inconvenience caused and thank you for choosing us as your internet provider
Kind regards
Doeah
Senior Customer Engagement Lead
I hope you are well and thank you for the feedback you gave us. I have gone through the interactions you have had with our agents on WhatsApp and I have noticed that in most of the chats, there is no reply from you which ends up with the chat being closed due to no reply.
I will be calling you to get a better understanding of the issue you have been having, in order for us to get the issue resolved. I do apologize for any inconvenience caused and thank you for choosing us as your internet provider
Kind regards
Doeah
Senior Customer Engagement Lead