TM
Thabo M
1 reviews | Active since Apr 2026
13 Apr 2026, 12:11
Bad speed connection
I'm not happy at all with their speed connection , in 2026 who still uses 10mbps Wi-Fi speed . I called they told me that they offer people who stay in Thembisa only Wave package that provides speeds of up to 35 Mbps , Like what the hell
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Ikeja's replyOfficial
13 Apr 2026, 12:44Good day Thabo Mvelasi
Thank you for taking my call.As discussed, your connection speed will be monitored, and a member of our team will contact you later today to check on your experience. Unfortunately, we do not currently have wave coverage in your area however, we will notify you as soon as it becomes available.In the meantime, please remember to disconnect any devices you are not actively using, as the connection speed is shared among all connected devices.Once again, we sincerely apologize for any inconvenience caused and appreciate your patience.
Kind Regards
ikeja Support Team (TS)
Thank you for taking my call.As discussed, your connection speed will be monitored, and a member of our team will contact you later today to check on your experience. Unfortunately, we do not currently have wave coverage in your area however, we will notify you as soon as it becomes available.In the meantime, please remember to disconnect any devices you are not actively using, as the connection speed is shared among all connected devices.Once again, we sincerely apologize for any inconvenience caused and appreciate your patience.
Kind Regards
ikeja Support Team (TS)
Best regards,
Ikeja's reply13 Apr 2026, 12:44
Official
Good day Thabo Mvelasi
Thank you for taking my call.As discussed, your connection speed will be monitored, and a member of our team will contact you later today to check on your experience. Unfortunately, we do not currently have wave coverage in your area however, we will notify you as soon as it becomes available.In the meantime, please remember to disconnect any devices you are not actively using, as the connection speed is shared among all connected devices.Once again, we sincerely apologize for any inconvenience caused and appreciate your patience.
Kind Regards
ikeja Support Team (TS)
Thank you for taking my call.As discussed, your connection speed will be monitored, and a member of our team will contact you later today to check on your experience. Unfortunately, we do not currently have wave coverage in your area however, we will notify you as soon as it becomes available.In the meantime, please remember to disconnect any devices you are not actively using, as the connection speed is shared among all connected devices.Once again, we sincerely apologize for any inconvenience caused and appreciate your patience.
Kind Regards
ikeja Support Team (TS)
Best regards,