NM
Nomfundo M
1 reviews | Active since May 2021
31 Jan 2024, 09:56
BAD SERVICE, HORRIBLEEEEE
I am very disappointed with these people, I had installation on the 22 /01/2024 since then i had not had internet connection , everyday from that day , i am phoning , whatsapping but i dont get any assistance, it is month end today I am exepected to pay for something i have not used. I have asked for technicians to come through, but nothing . Everytime i call , i am told one thing, Reboot your router , reboot your router, take out the cables. I am very disappointed at this service provider and I would not recommend it to no one.
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Ikeja's replyOfficial
11 Feb 2024, 07:47Good day Nomfundo,
Thank you for your feedback. We do apologize for the inconvenience caused.
Please, we do encourage you to chat again to us on *** and we will respond accordingly. You can ask to speak to me.
Once again, we do apologize for the inconvenience.
Regards,
Gillian
Senior Lead
Thank you for your feedback. We do apologize for the inconvenience caused.
Please, we do encourage you to chat again to us on *** and we will respond accordingly. You can ask to speak to me.
Once again, we do apologize for the inconvenience.
Regards,
Gillian
Senior Lead
Ikeja's reply11 Feb 2024, 07:47
Official
Good day Nomfundo,
Thank you for your feedback. We do apologize for the inconvenience caused.
Please, we do encourage you to chat again to us on *** and we will respond accordingly. You can ask to speak to me.
Once again, we do apologize for the inconvenience.
Regards,
Gillian
Senior Lead
Thank you for your feedback. We do apologize for the inconvenience caused.
Please, we do encourage you to chat again to us on *** and we will respond accordingly. You can ask to speak to me.
Once again, we do apologize for the inconvenience.
Regards,
Gillian
Senior Lead