PM
Pulane M

1 reviews | Active since Oct 2022

23 Nov 2025, 09:23

Bad service

This service provider is a problem is not reliable because when is windy or when is raining is not working, they don't send communication on time when they do the tower upgrades and sometimes it stops to work at night and it will come back in the morning before they open, and they take time to respond always they apologize they don't care about the hours you didn't have internet, but comes the 1st they don't even wait for a minute they switch you off but we need to understand everytime. I pay for the whole month but I don't get services for the whole month.

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Replies (1)
Ikeja
Ikeja's reply23 Nov 2025, 13:48
Official
Good day Pulane Malatji.Thank you for sharing your concerns with us.Please accept our sincere apologies for the inconvenience this has caused. You rely on the service, and it’s important that we provide you with both stability and timely updates. 

Please note that I have tried calling you however your phone is on voicemail. Please send us an email on *** and leave us your ikeja number as well as a contact we can reach you on. 
Thank you for your patience, and for giving us the opportunity to address this. We are sorry for the inconvenience caused. 

Kind regards
ikeja wireless (T.M)