NT
Nichol T
1 reviews | Active since Dec 2023
25 Mar 2024, 20:02
Bad service
This is my last complaint i guess it's time i get a new fiber before i get fired, their network is very poor when you contact their customer service via WhatsApp they'll respond after 3-4 hours
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Replies (1)
Ikeja's replyOfficial
27 Mar 2024, 08:01Good day Nichol,
Thank you for our whatsapp sent to my phone regarding your connection. I have responded.
Can you please chat to me there, alternatively ask for me on *** and I will troubleshoot for you.
We do sincerely apologize for any inconvenience.
Regards,
Gillian
Senior Lead
Thank you for our whatsapp sent to my phone regarding your connection. I have responded.
Can you please chat to me there, alternatively ask for me on *** and I will troubleshoot for you.
We do sincerely apologize for any inconvenience.
Regards,
Gillian
Senior Lead
Ikeja's reply27 Mar 2024, 08:01
Official
Good day Nichol,
Thank you for our whatsapp sent to my phone regarding your connection. I have responded.
Can you please chat to me there, alternatively ask for me on *** and I will troubleshoot for you.
We do sincerely apologize for any inconvenience.
Regards,
Gillian
Senior Lead
Thank you for our whatsapp sent to my phone regarding your connection. I have responded.
Can you please chat to me there, alternatively ask for me on *** and I will troubleshoot for you.
We do sincerely apologize for any inconvenience.
Regards,
Gillian
Senior Lead