bad service

Item: Ikeja
Rating: 1
Author: Lindiwe M

very bad when it come to maintance ,i have not been able to use my internet for 4 day.all i get is story and thinking they don't have enough term to help .

Helpful (0)

Replies (1)

Ikeja's replyOfficial

24 Jul 2025, 09:57

Good day Lindiwe,

I sincerely apologize for the delay in dispatching the maintenance team. Our current turnaround time is 3 to 5 working days, and by now the issue should have been attended to.

As discussed over the phone, a team has been dispatched today, and you can expect to be reconnected before the end of the day.

Thank you for your patience and continued support.

Kind regards,
Karabo
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Ikeja's reply24 Jul 2025, 09:57

Official

Good day Lindiwe,

I sincerely apologize for the delay in dispatching the maintenance team. Our current turnaround time is 3 to 5 working days, and by now the issue should have been attended to.

As discussed over the phone, a team has been dispatched today, and you can expect to be reconnected before the end of the day.

Thank you for your patience and continued support.

Kind regards,
Karabo
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