XM
Xolani M
1 reviews | Active since Mar 2022
06 Mar 2022, 11:08
Bad service
Bad service they told me my installation will be done on Saturday which didn't happen , the guy called at 21:34 and told me they will come on Sunday. Now the guy calls and tell me they will come tomorrow(monday) because the warehouse is closed . Surely this is not their first Sunday installation I'm not even sure if they will come worse part I'm writing my online exam tomorrow .
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Ikeja's replyOfficial
06 Mar 2022, 17:08Hello Xolani,
I am sorry that this has been delayed and the communication and times that were communicated from our team were not delivered. This is not our usual service and I am looking into what happened.
I have asked for your installation to be prioritised for tomorrow and hope this has not caused too much inconvenience.
Best,
Patrick, Head of Customer Engagement
I am sorry that this has been delayed and the communication and times that were communicated from our team were not delivered. This is not our usual service and I am looking into what happened.
I have asked for your installation to be prioritised for tomorrow and hope this has not caused too much inconvenience.
Best,
Patrick, Head of Customer Engagement
Ikeja's reply06 Mar 2022, 17:08
Official
Hello Xolani,
I am sorry that this has been delayed and the communication and times that were communicated from our team were not delivered. This is not our usual service and I am looking into what happened.
I have asked for your installation to be prioritised for tomorrow and hope this has not caused too much inconvenience.
Best,
Patrick, Head of Customer Engagement
I am sorry that this has been delayed and the communication and times that were communicated from our team were not delivered. This is not our usual service and I am looking into what happened.
I have asked for your installation to be prioritised for tomorrow and hope this has not caused too much inconvenience.
Best,
Patrick, Head of Customer Engagement