VF
Vuyiseka F
1 reviews | Active since Nov 2020
12 Aug 2023, 16:48
Bad service
For the past weeks I have been experiencing bad network connection. No communication whatsoever from the service provider. Today spoke with a lady named Khethiwe and she has been ignoring my WhatsApp messages. This is frustrating as I need proper connectivity to work and I have been spending more money buying data so I can work.
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Replies (1)
Ikeja's replyOfficial
21 Aug 2023, 09:58Hi Vuyiseka
I hope you are well and thank you for the feedback. I will be doing an investigation into your issue as well as the service you received when you contacted us. We do apologize for the inconvenience caused.
Thank you for choosing us as your internet provider.
Kind regards
Dorah
Senior Customer Engagement Lead
I hope you are well and thank you for the feedback. I will be doing an investigation into your issue as well as the service you received when you contacted us. We do apologize for the inconvenience caused.
Thank you for choosing us as your internet provider.
Kind regards
Dorah
Senior Customer Engagement Lead
Ikeja's reply21 Aug 2023, 09:58
Official
Hi Vuyiseka
I hope you are well and thank you for the feedback. I will be doing an investigation into your issue as well as the service you received when you contacted us. We do apologize for the inconvenience caused.
Thank you for choosing us as your internet provider.
Kind regards
Dorah
Senior Customer Engagement Lead
I hope you are well and thank you for the feedback. I will be doing an investigation into your issue as well as the service you received when you contacted us. We do apologize for the inconvenience caused.
Thank you for choosing us as your internet provider.
Kind regards
Dorah
Senior Customer Engagement Lead