VM
Vuyiswa M
1 reviews | Active since Jul 2023
21 Sept 2023, 09:01
Bad internet connection and bad customer service
I have never seen such a bad company that has such bad service like iKeja WiFi. I have been disconnected since 00:00 after the loadshedding till now. I work from home and I have no internet. I made contact with them this morning at 7 and spoke to Tshepo and the issue has not been resolved till now. If you ask me I would never recommend this company to anyone they have bad internet connection especially when the weather is bad, and they have such bad service
Helpful (0)
Replies (1)0
Replies (1)Ikeja's replyOfficial
21 Sept 2023, 15:01Good day Vuyiswa,
Thank you for your feedback. We do apologize for any inconvenience caused on our behalf.
Please contact us on *** and request that you have chatted to me on Hello Peter, and I will assist you.
Once again, we do apologize for the inconvenience.
Thank you.
Gillian
Customer Senior Lead
Thank you for your feedback. We do apologize for any inconvenience caused on our behalf.
Please contact us on *** and request that you have chatted to me on Hello Peter, and I will assist you.
Once again, we do apologize for the inconvenience.
Thank you.
Gillian
Customer Senior Lead
Ikeja's reply21 Sept 2023, 15:01
Official
Good day Vuyiswa,
Thank you for your feedback. We do apologize for any inconvenience caused on our behalf.
Please contact us on *** and request that you have chatted to me on Hello Peter, and I will assist you.
Once again, we do apologize for the inconvenience.
Thank you.
Gillian
Customer Senior Lead
Thank you for your feedback. We do apologize for any inconvenience caused on our behalf.
Please contact us on *** and request that you have chatted to me on Hello Peter, and I will assist you.
Once again, we do apologize for the inconvenience.
Thank you.
Gillian
Customer Senior Lead
