VM
Vuyiswa M

1 reviews | Active since Jul 2023

21 Sept 2023, 09:01

Bad internet connection and bad customer service

I have never seen such a bad company that has such bad service like iKeja WiFi. I have been disconnected since 00:00 after the loadshedding till now. I work from home and I have no internet. I made contact with them this morning at 7 and spoke to Tshepo and the issue has not been resolved till now. If you ask me I would never recommend this company to anyone they have bad internet connection especially when the weather is bad, and they have such bad service

0
Replies (1)
Ikeja
Ikeja's reply21 Sept 2023, 15:01
Official
Good day Vuyiswa,
Thank you for your feedback. We do apologize for any inconvenience caused on our behalf.

Please contact us on *** and request that you have chatted to me on Hello Peter, and I will assist you. 

Once again, we do apologize for the inconvenience.

Thank you.
Gillian
Customer Senior Lead