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Matsietsi M
1 reviews | Active since Dec 2019
13 Oct 2025, 11:50
Bad Ikeja WhatsApp customer support
I wouldn’t recommend this internet service provider to anyone. First thing is that their product is terrible we are forever getting disconnected from the internet. When you report the issue the WhatsApp customer support takes time to respond to your matter. When they finally assist there’s no communication in between to let you know how far they are in assisting you. I’m not happy with what this company has become I’m even considering moving to another service provider where I can hopefully get much needed assistance when I’m met with such issues
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Ikeja's replyOfficial
13 Oct 2025, 15:48Good day Matsietsi
Good day Matsietsi
First and foremost, thank you for being a loyal ikeja client for the past four years. We truly appreciate your continued support and the time you took to speak with us and confirm that your connection is currently online.The points you have raised have been duly noted and will be taken into consideration as we continue improving our service delivery and client experience. As discussed, we will be calling you again to follow up regarding the status of your connection and to ensure that everything remains stable.
Thank you once again for your patience and for allowing us the opportunity to assist.
Kind regards,
ikeja team
***
Good day Matsietsi
First and foremost, thank you for being a loyal ikeja client for the past four years. We truly appreciate your continued support and the time you took to speak with us and confirm that your connection is currently online.The points you have raised have been duly noted and will be taken into consideration as we continue improving our service delivery and client experience. As discussed, we will be calling you again to follow up regarding the status of your connection and to ensure that everything remains stable.
Thank you once again for your patience and for allowing us the opportunity to assist.
Kind regards,
ikeja team
***
Ikeja's reply13 Oct 2025, 15:48
Official
Good day Matsietsi
Good day Matsietsi
First and foremost, thank you for being a loyal ikeja client for the past four years. We truly appreciate your continued support and the time you took to speak with us and confirm that your connection is currently online.The points you have raised have been duly noted and will be taken into consideration as we continue improving our service delivery and client experience. As discussed, we will be calling you again to follow up regarding the status of your connection and to ensure that everything remains stable.
Thank you once again for your patience and for allowing us the opportunity to assist.
Kind regards,
ikeja team
***
Good day Matsietsi
First and foremost, thank you for being a loyal ikeja client for the past four years. We truly appreciate your continued support and the time you took to speak with us and confirm that your connection is currently online.The points you have raised have been duly noted and will be taken into consideration as we continue improving our service delivery and client experience. As discussed, we will be calling you again to follow up regarding the status of your connection and to ensure that everything remains stable.
Thank you once again for your patience and for allowing us the opportunity to assist.
Kind regards,
ikeja team
***