WK
Wiseman K
1 reviews | Active since Apr 2025
01 Jul 2025, 18:35
Bad customer service
I broke my Wi-Fi router they told me to make a payment for f R300 then share my proof of payment I did that but still haven’t got help
Helpful (0)
Replies (1)0
Replies (1)
Ikeja's replyOfficial
02 Jul 2025, 08:20Good day Wiseman,
Thank you for raising your concerns — they are duly noted.
I attempted to reach you on the contact number provided but it led me to voicemail. Please note that we received your proof of payment yesterday. However, there was a slight delay from our Finance Department in confirming the receipt of the funds on our side.
You have already been added to the maintenance list, and a team member will be in touch to schedule a suitable date for the visit. Kindly expect a call from the team starting today.
Should you require any further clarity or assistance, please do not hesitate to contact me.Kind regards,
Karabo
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Thank you for raising your concerns — they are duly noted.
I attempted to reach you on the contact number provided but it led me to voicemail. Please note that we received your proof of payment yesterday. However, there was a slight delay from our Finance Department in confirming the receipt of the funds on our side.
You have already been added to the maintenance list, and a team member will be in touch to schedule a suitable date for the visit. Kindly expect a call from the team starting today.
Should you require any further clarity or assistance, please do not hesitate to contact me.Kind regards,
Karabo
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Ikeja's reply02 Jul 2025, 08:20
Official
Good day Wiseman,
Thank you for raising your concerns — they are duly noted.
I attempted to reach you on the contact number provided but it led me to voicemail. Please note that we received your proof of payment yesterday. However, there was a slight delay from our Finance Department in confirming the receipt of the funds on our side.
You have already been added to the maintenance list, and a team member will be in touch to schedule a suitable date for the visit. Kindly expect a call from the team starting today.
Should you require any further clarity or assistance, please do not hesitate to contact me.Kind regards,
Karabo
***
***
Thank you for raising your concerns — they are duly noted.
I attempted to reach you on the contact number provided but it led me to voicemail. Please note that we received your proof of payment yesterday. However, there was a slight delay from our Finance Department in confirming the receipt of the funds on our side.
You have already been added to the maintenance list, and a team member will be in touch to schedule a suitable date for the visit. Kindly expect a call from the team starting today.
Should you require any further clarity or assistance, please do not hesitate to contact me.Kind regards,
Karabo
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