AWEFUL SERVICE

I HAVE BEEN WITH IKEJA FOR A LONG TIME MAYBE 10YEARS OR MORE. WHEN I STARTED THEY OFFERED ME A OPTION WHERE I PAID A LUMPSUM OF MONEY UPFRONT AND I OWN THE EQUIPMENT AND PAY LESS MONTHYLY PREMIUMS OF WHICH I TOOK. THEY ADVISED ME IF EVER I WOULD LIKE TO LEAVE THEM THEY WILL BUY MY EQUPMENT FROM ME. LAST YEAR AS MY FAMILY GREW AND MY NEEDS GREW I CONTACTED THEM ASKING FOR A SPEED UPGRADE THEY SAID ITS NOT AVAILABLE IN MY AREA. I MADE THE HARD DICISION TO LEAVE THEM FOR WIFI COMPANIES THAT COULD OFFER BETTER SPEEDS. WHEN I CONTACTEDTHEM TO CANCEL THEY REFUSED TO TAKE THE EQUPMENT SAYING THEY HAVE NO USE FOR IT ANYMNORE THEY NOE USE WAVE OR WHATEVER. I TOLD THEM I WOULD NOT HAVE BOUGHT THIS EQUIPMENT FROM YOU GUYS IF YOU HAD TOLD ME IT WILL BE MINE FOREVER BECAUSE I DO NOT OWN A WIFI COMPANY NOR HAVE ANY NEED FOR WIFI EQUIPMENT. THEY TOLD ME THEY CANNOT HELP ME A LOYAL CUSTOMER THAT GOT THEM CLIENTS OVER THE YEARS THROUGH ALWAYS RAVING ABOUT THEM TO FAMILY AND FRIENDS. I AM DISAPOINTED BY THIS KIND OF BEHAVIOUR FROM IKEJA I WOULD NOT ADVISE ANYONE TO BE WITH THEM AS THEY DO NOT CARE ABOUT THEIR CUSTOMERS REGARDLESS HOW LOYAL YOU HAVE BEEN. NOW IM STUCK WITH THEIR SATALITE AND ROUTERS THAT I HAVE NO USE FOR.