MT
Man T
1 reviews | Active since May 2020
22 May 2026, 21:15
****
I don't know who needs to see this but all the 5 stars reviews you see here were done by ikeja employees who are mandated to do so. It's false reviews, home affairs comes second to none with bad service when it comes to Ikeja. ICASA is always investigating them with no feedback so they are ******* too.
Helpful (0)
Replies (2)0
Replies (2)MT
Man T's updateReviewer Update
22 May 2026, 21:21Also staff is rude, if there was a way to attach screenshots and voice recordigs of team leaders and agents I'd attach proof. I really do not recommend them even to my enemy.
MT
Man T's update22 May 2026, 21:21
Reviewer Update
Also staff is rude, if there was a way to attach screenshots and voice recordigs of team leaders and agents I'd attach proof. I really do not recommend them even to my enemy.
Ikeja's replyOfficial
03 Jun 2026, 12:32Good day Justice,
Thank you for sharing your feedback. We are sorry to hear that your experience with our service has left you feeling this way.
We take all customer feedback seriously and would like to clarify that reviews are submitted voluntarily by customers based on their individual experiences. We do not support or encourage misleading reviews.
We are also concerned by your comments regarding the service you received and the interactions with our staff. Providing respectful and professional customer service is important to us, and we would like the opportunity to investigate your concerns further.
If you have specific examples, screenshots, or recordings that you would like us to review, please contact us directly with your account details so that we can look into the matter thoroughly and address any shortcomings identified.
We appreciate your feedback, as it helps us improve our services and customer experience.
Kind Regards,
ikeja Support (C.M)
Thank you for sharing your feedback. We are sorry to hear that your experience with our service has left you feeling this way.
We take all customer feedback seriously and would like to clarify that reviews are submitted voluntarily by customers based on their individual experiences. We do not support or encourage misleading reviews.
We are also concerned by your comments regarding the service you received and the interactions with our staff. Providing respectful and professional customer service is important to us, and we would like the opportunity to investigate your concerns further.
If you have specific examples, screenshots, or recordings that you would like us to review, please contact us directly with your account details so that we can look into the matter thoroughly and address any shortcomings identified.
We appreciate your feedback, as it helps us improve our services and customer experience.
Kind Regards,
ikeja Support (C.M)
Ikeja's reply03 Jun 2026, 12:32
Official
Good day Justice,
Thank you for sharing your feedback. We are sorry to hear that your experience with our service has left you feeling this way.
We take all customer feedback seriously and would like to clarify that reviews are submitted voluntarily by customers based on their individual experiences. We do not support or encourage misleading reviews.
We are also concerned by your comments regarding the service you received and the interactions with our staff. Providing respectful and professional customer service is important to us, and we would like the opportunity to investigate your concerns further.
If you have specific examples, screenshots, or recordings that you would like us to review, please contact us directly with your account details so that we can look into the matter thoroughly and address any shortcomings identified.
We appreciate your feedback, as it helps us improve our services and customer experience.
Kind Regards,
ikeja Support (C.M)
Thank you for sharing your feedback. We are sorry to hear that your experience with our service has left you feeling this way.
We take all customer feedback seriously and would like to clarify that reviews are submitted voluntarily by customers based on their individual experiences. We do not support or encourage misleading reviews.
We are also concerned by your comments regarding the service you received and the interactions with our staff. Providing respectful and professional customer service is important to us, and we would like the opportunity to investigate your concerns further.
If you have specific examples, screenshots, or recordings that you would like us to review, please contact us directly with your account details so that we can look into the matter thoroughly and address any shortcomings identified.
We appreciate your feedback, as it helps us improve our services and customer experience.
Kind Regards,
ikeja Support (C.M)