Linteg customer service sucks.

I have been a client of this company even though is not direct but through skylink fibre and ihappifyfibre which are both their service provider. When I was with skylink if I encounter technical problems I would contact linteg support and get help. Last month I decided to use ihappifyfibre as service provider, then they didn't send me an invoice, they suspended my account without even calling me or anythìng. I called them, they send me an invoice and I paid immediately mind you this was 2 invoices the one for half a month of February and March full month. After I paid no reconnection I logged a ticket to Linteg. They closed my couple of tickets telling me to call ihappifyfibre. I called them trying to explain that I settled my account but I was told that they can't help me. One of the technician Nqobile said she will send me instructions to configure the rooter myself, waited and never received. Brian (technician) kept on closing my tickets without even calling to find out what was wrong. The fact of the matter is I have paid for wifi but my rooter is connected without internet until now and no body cares because they have their money. By the way the reason I decided to leave skylink fibre is our contract was 8/8 download/upload speed but everytime I checked it was on 3 which made it impossible to watch Netflix and every time I complain they took it up and then diwn again. Linteg doesn't care about Naturena clients because it doesn't have competition but it's days are numbered.