TD
Thane D

1 reviews | Active since Feb 2026

28 Oct 2026, 16:55

Very poor customer relations from Mbali

They took a full four business days to call me back on a rental property that we were interested in. We finally got booked, but when we tried to get clarity on details of the property they just cancelled the viewing instead of answering our questions and never picked up when we tried to call again.

They will only call you back once you leave a bad review…

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Replies (1)
Igrow Wealth Investments
Igrow Wealth Investments's reply30 Oct 2026, 16:13
Official

Good day Thane,

We’re sorry to hear about your experience and apologise for the frustration caused. Customer service is important to us, and we would appreciate the opportunity to look into this matter further.

Unfortunately, we have been unable to identify your details on our system based on the information provided. Please contact our team on *** with further details so that we can investigate your experience and assist you accordingly.