Utterly disgraceful, ***********, and disrespectful service.

Utterly disgraceful, ***********, and disrespectful service.

I paid the full amount of rent as per my agreement and I had a non-functional Stove and a toilet that was leaking for more than 2.5 months after moving in.

I was paying prepaid water and had to pay for the water leak via my prepaid water bill.

Their maintenance ticket system is abysmal - I logged 4-5 tickets for the same issues over and over.

And numerous emails were sent with we will get back to or please log a ticket.

And still I got no response, when you call the office to speak to your Rental manager they on call most of the time and the admin lady will tell you they will get them to call me back.

And you will never get a call back.

The only way I git their attention for them to fix the services that I was paying for.

A working stove and a toilet that does not leak water.

Was when I paid R1000 short on my rent then I got a response out of them.

And when I left they still took the R1000 with interest off my deposit.

And to date I was not compensated for a non-working stove as well as the water leak.

I am disgusted with the service and the quality of their workmanship and lack of accountability.

I hope one of their senior managers or owners will get this message. And take someone to task.