Unfair Charges and Poor Process

I’m extremely disappointed with my experience renting through iGrow. A proper move-in inspection was never conducted when I occupied the unit at Thornbury Gardens in September 2023, yet I am now being charged for multiple items I did not damage. These include the stove extractor fan and shower arm, as well as kitchen silicone that is neither damaged nor in need of replacement. Additionally, I am being billed for bathroom keys I never received, and bedroom keys which I am confident were returned to security upon my departure.Not to mention, there was a ****roach issue in the unit which I personally had to manage during my stay, yet it is now being treated as though I caused the problem. What is most concerning is the number of administrative charges being deducted from my deposit, including Maintenance Handling Fees, Exit Inspection Fees, and PayProp Processing Fees

This experience feels unfair and poorly managed. I would strongly advise future tenants to ensure that all inspection processes are properly documented before moving in. I hope iGrow addresses this matter with urgency and fairness.