SL
Sphiwe L
1 reviews | Active since Mar 2019
05 Mar 2019, 18:02
Sydney Park boksburg
We rented an apartment at Sydney Park boksburg under igrow wealth investment... The apartment we got was not up to standards the finishing of the place was very poor and to move us to the other unit that's matches the show unit is now a drag... What happened to clients being satisfied we took it up with the rental manager and we still waiting
Helpful (0)
Replies (1)0
Replies (1)
Igrow Wealth Investments's replyOfficial
14 Mar 2019, 17:57Dear Sir
Thank you for bringing this to our attention.
We have been advised by the Jan Le Roux that he has discussed the problems with you prior to your Hello Peter review and that it has been agreed he would move you to a corner unit where your fridge will then fit.
Jan also advised that you are wanting to move due to noisy neighbours. The unit next to yours was rented out privately however Jan has spoken with the owner regarding the noise complaint.
Jan has moved 14 tenants into this block already and they are all happy with the finishes, we have not received any complaints regarding this.
It is our belief that our rental agent has done his utmost to attend to your concerns and will continue to do so.
Please feel free to contact our offices directly with any queries or concerns you may have.
Regards
Igrow
Igrow Wealth Investments's reply14 Mar 2019, 17:57
Official
Dear Sir
Thank you for bringing this to our attention.
We have been advised by the Jan Le Roux that he has discussed the problems with you prior to your Hello Peter review and that it has been agreed he would move you to a corner unit where your fridge will then fit.
Jan also advised that you are wanting to move due to noisy neighbours. The unit next to yours was rented out privately however Jan has spoken with the owner regarding the noise complaint.
Jan has moved 14 tenants into this block already and they are all happy with the finishes, we have not received any complaints regarding this.
It is our belief that our rental agent has done his utmost to attend to your concerns and will continue to do so.
Please feel free to contact our offices directly with any queries or concerns you may have.
Regards
Igrow