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Meagan M

1 reviews | Active since May 2022

25 Feb 2026, 22:44

Selective when it comes to rules

Interactions with iGrowth have been frustrating due to a lack of timely follow-up and support when reporting issues within the complex. While they are reachable via email and phone, there appears to be little accountability or action taken in response to complaints, particularly regarding selective enforcement of rules and security matters. More proactive management and consistency would greatly improve residents’ experience.

It is almost 7 months later, and my electrical meter still has not been updated yet I was told by Natasha Jansen that it will take 3 months. Well it is 7 months later. - Sunset Village West.

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Replies (1)
Igrow Wealth Investments
Igrow Wealth Investments's reply02 Mar 2026, 10:18
Official
 Dear Meagan,

Thank you for taking the time to share your feedback regarding your experience at Sunset Village West. We sincerely apologise for the delay; some processes, such as meter registration, involve a few steps and can occasionally take longer than anticipated.

We appreciate your patience and continued communication with our team. Please be assured that your feedback has been noted, and we remain committed to improving response times, consistency, and overall management to enhance the experience for all residents.

Should you have any outstanding concerns, please do not hesitate to contact us directly on ***, and we will do our utmost to assist you promptly.