ZL
Zintle L

1 reviews | Active since Sept 2020

11 Sept 2020, 12:01

********** FROM MY DEPOSIT!!!!

Last year I moved in property of Sahara Mews that is under igrowth in Parklands. I recently just moved out and legit got **********!!! 1st during my time in that property I was experiencing leaking of a gyser which took so long for them to fix en I would receive bills that come up to 600!! They told me they won't compansate for that note they took so long to even fix the leak that war happening en the damn gyser was in my room I would wake up with water on the floor! To top it up the other room was growing mould and now that we moved out they charge us for mould!!! Mould that we have no control over! The place before we move in was terrible the is a red painting underneath that u can see they used a cheap ass paint and just painted over the read the room started with growing of mould en ruined our cloths so much and bags! They charged us about 30000 worth of this just to clean it up. I complained asking how I am being charged for something I have no control off they told me it's either I clean it myself or they continue with their charges! How!? If I far clean that place and even paint it I swear they would even charge me en tell me oh ur paint is not like ours! To top it all off that place has a mouse inside it when I told them about that I was told they do not do fumigate that's my job I stayed on a damn 2nd floor how the hell does a mouse come in! Legit the worse experience for them to top it up en rob me of my deposit! IGROWTH is terrible when it comes to giving bavk tendents their deposit back yall are *******s!!!

0
Replies (3)
Igrow Wealth Investments
Igrow Wealth Investments's reply11 Sept 2020, 12:33
Official
 Good day Zintle 

Thank you for your feedback and for bringing this to our attention.

We pride ourselves in excellent service delivery to our clients and we are sorry to hear that this standard was not met with your interaction with our company.  

The situation will be referred to the Head of Department who will be in contact with you.

Once again, thank you for bringing the matter to our attention.  
ZL
Zintle L's update11 Sept 2020, 12:39
Reviewer Update
thank you flat number is SAHARA MEWS 11B WE RECENTLY MOVED ON THE 1ST OF SEPTMBER WELL THE 31ST OF AUGUST AND THE INSPECTION DONE ON THE 1ST
ZL
Zintle L's update11 Sept 2020, 18:17
Reviewer Update
YOU GUYS ARE LITERALLY THE WORSE YOU SENT ME A QUOTE OF HOW MY FINAL COST FOR EVERYTHING WILL BE 2900 OUT OF MY FULL DEPOSIT OF R10.413.17 YOU REFUNDED ME R6458 NO YOU GUYS ARE THE WORSE I AM LITERALLY SO DISAPPOINTED AND YOU GUYS ARE NOT EVEN RESPONDING TO US BIANCA SENDS ME A BREAK DOWN OF WHAT WAS BILLED OF WHAT THE BILL WAS FOR AND THE ARE CHARGED OF UTILITIES HOLDING BACK AND HANDLING FEE THAT I WAS NEVER WARNED OR TOLD ABOUT! IF I COULD GIVE GROWTH ZERO I DEFINITELY WORD! THIS IS THE WORSE RENTAL EXPERIENCE EVER!