1 reviews | Active since Feb 2024
Rental *****
Mbali Ngubane (Property Portfolio Manager) is mishandling the issue of my deposit refund.
I have been in a dispute over my deposit refund which amounts to with Igrow rental company, They claim that an entry inspection was conducted on 28 February 2024 by an individual named Jimmy Burger who asserts that I signed this inspection report at the same time as him. I must clarify that I have never met Jimmy Burger or any representative from iGrow Rentals in person until I was preparing to move out in 2026.
The claims regarding maintenance repairs are unfounded as I found the apartment in the same condition I left it. Despite repeated communication explaining this but iGrow Rentals is insisting that I pay for these maintenance repairs.
I have requested to see the supposedly signed entry inspection document that contains my name, but they have refused to provide it. This lack of transparency raises serious concerns about the legitimacy of the entry inspection process and appears to be an attempt to withhold my deposit unjustly. The company seems to be okay with protecting their employees when they *****ulently sign documents on behalf of the tenant.
My refund has not been proceed or paid at all, Could you kindly provide me with the POP. The rest of the matters on my initial complaints have also not been addressed till today but I was informed internal discussion withe the iGrow team were taking place.
My refund has not been proceed or paid at all, Could you kindly provide me with the POP. The rest of the matters on my initial complaints have also not been addressed till today but I was informed internal discussion withe the iGrow team were taking place.
