SJ
Sesihle J

1 reviews | Active since Nov 2021

24 Nov 2021, 13:20

Poor service

They deserve half a star. Bad service, they like playing blaming game, if you want poor experience at your stay, sign with iGrow and they’ll show you flames. Have you ever seen electricity t*********** in a complex? I’ve been without electricity in my unit for 3 days, going on 4 by the look of things

0
Replies (3)
Igrow Wealth Investments
Igrow Wealth Investments's reply24 Nov 2021, 13:57
Official
Good day Sesihle

IGrow acts as the rental agent for the complex.  The external third party company is busy fixing the electricity problem as this has nothing to do with IGrow.  
SJ
Sesihle J's update24 Nov 2021, 14:11
Reviewer Update
Hi everyone,

This is the blaming part I was talking about. Who is the third party company? Did I sign up any contract with the third party? No, I signed up a contract with iGrow. This is the kind of service you’ll get once you have an issue at the property. Point is, I am still without electricity and this is the 3rd day and no action in the property
Igrow Wealth Investments
Igrow Wealth Investments's reply24 Nov 2021, 14:19
Official
We can assure you that IGrow is in contact with the third party company to act in the best interests of our clients.

Should you wish to contact the third party company directly, you can request the name and contact details from your portfolio administrator.