RN
Rofhatuwa N

1 reviews | Active since Nov 2013

09 Mar 2021, 14:46

Poor after service

IGrow consultants with the worst service you can ever get they are nice to you when they want you to invest. But the after service is very bad the lady at reception called Shane doesnt even listen to what you are looking for and puts you on hold without even informing you. The lady called Nicole D'Alton who is the Portfolio administrator is never available you are requested to leave a message for her to call you back and get back to you never returns your call. For the past 3 weeks I get told she is busy with month end reports I am not sure if Igrow has different month ends than us because she will never get back to you. Do yourself a favour do not invest in the company.

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Replies (1)
Igrow Wealth Investments
Igrow Wealth Investments's reply10 Mar 2021, 08:35
Official
Good day Rofhatuwu

Thank you for bringing this matter to our attention.  We are sorry to hear about your bad experience as we pride ourselves in providing excellent customer service

We will refer this matter to the correct management and one of our employees will be in contact with you soon