Permanent Loadshedding

Most badest experience ever for a first-time home buyer, I won't recommend Igrow to anyone. Purchased a house Erf 46316 in bluerise village. Was very helpful from the start, but when it came to handover after the last payment made, it went downhill from there. First, no contact made with me for key handover, and they have both my wife and my email plus contact numbers. So now I'm starting to get billed by the bank, but no key has been received. Had to issue a lawyer's letter for someone to respond. I was then advised by my agent to do a refund via their portal, and up until today, still nothing, not evens a respond mail saying we are looking into the matter. My municipality account went skyrocket high due to me paying rent and a bond and not being able to pay them, and then I'm being treated like I'm the one responsible for the error. Nevertheless, waiting patiently on this refund or some excuse. I moved in Saturday 16 September and then again error. No electricity, meter box/pad, to be found. Was told they will do follow-up on Monday had to spend whole weekend without electricity. Had to borrow warm water from neighbors I don't evens know in order for the children to eat. Monday comes, still nothing. They will do a follow-up the next day. As easy as that, thank u we were paid in full don't care what problems u come up with don't evens care what u must eat or drink as long as our light are burning and our family are sorted.