Pathetic Service from iGrow Rentals

I have been asking for my refund since 1st November and no one at iGrow is providing any kind of feedback. Chloe and Roslyn received numerous emails yet none of them had the decency to provide me with feedback. I have to continue following up and even when doing so, I still do not have any feedback. Three weeks later and still nothing. I eventually copied Jacque the CEO and only then did I get some kind of response, but no turn around time when tmy refund will be deposited. Thanks to Natasha who also tried to assist. Really people, a whole three weeks to make a deposit? iGrow supposed to be very reputible but I honestly beg to differ. What kind of staff do you have working there who cannot reply and provide their clients feedback. This is VERY POOR service from their staff. I need this resolved and today... More poor ratings to come should this not be fixed today.

Please DO NOT rent through them. You will be sorry!!!!!!!!!