TM
Thami M
1 reviews | Active since Oct 2019
09 Jun 2026, 15:57
Non existent customer service after signing contract
This company doesn’t deserve a single star. Their service is awful more especially these 3 individuals, Carissa Lazarus, Ereshia Louw and THABO BOSHOMANE. I have been waiting for painters for the past 3 weeks to no avail and they keep on providing inconsistent responses. Please note that I have paid 3 months in advance for this unit. Everything happens in 3s
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Igrow Wealth Investments's replyOfficial
23 Jun 2026, 12:04Dear Thami,
Thank you for taking the time to share your feedback. We sincerely apologise for the frustration and inconvenience you have experienced.
Thank you for taking the time to share your feedback. We sincerely apologise for the frustration and inconvenience you have experienced.
We understand your concerns regarding the delay in the painting work. In this instance, the repairs require approval from the property owner for their portion of the work before they can proceed. While we appreciate that this has taken longer than expected, we are actively following up on the outstanding approval to avoid any further unnecessary delays.
We remain committed to keeping you informed of any updates as they become available and appreciate your patience while we work towards resolving the matter as quickly as possible.
Should you have any further questions or require any additional assistance, please feel free to contact us directly on ***. Our team will be happy to assist you.
Igrow Wealth Investments's reply23 Jun 2026, 12:04
Official
Dear Thami,
Thank you for taking the time to share your feedback. We sincerely apologise for the frustration and inconvenience you have experienced.
Thank you for taking the time to share your feedback. We sincerely apologise for the frustration and inconvenience you have experienced.
We understand your concerns regarding the delay in the painting work. In this instance, the repairs require approval from the property owner for their portion of the work before they can proceed. While we appreciate that this has taken longer than expected, we are actively following up on the outstanding approval to avoid any further unnecessary delays.
We remain committed to keeping you informed of any updates as they become available and appreciate your patience while we work towards resolving the matter as quickly as possible.
Should you have any further questions or require any additional assistance, please feel free to contact us directly on ***. Our team will be happy to assist you.