No service and assistance

I want to warn you from personal experience to stay away from IGrow Wealth Investments when thinking of buying property from a developer or renting out your property. The service I have had from them over the past two years have been really lacking any professionality. My brother and I bought a new property from Igrow Wealth Investments with the first occupiers moving in in May 2018. Since then the quality of the building as well as their service as rental agents have been very dissatisfactory. As developers the building has had excessive mould in the bathrooms and bedrooms in the first few months of the units being occupied. The floor tiles have come loose and had to be replaced and the door is coming out of the door frame. The balcony railing is also coming loose from the building. As rental agents they were unaware that our unit was sub-letted which has resulted in a loss of rental income for over 13 months now. We have had to pay for the bond, water of the apartment, fines for the sub-lettees spray painting on the common property and numerous other warnings with no assistance from Igrow Wealth Solutions. They rented out the property to a company with the background check showing the lessee to be below average on the Credit report. In the rental agreement of Igrow Wealth Solutions the director of a company also needs to sign surety on behalf of the company. When I asked for this Deed of Surety as stipulated in their contract they were unaware of such a clause in their own contract and never had it signed. I have had to pay for eviction lawyers completely out of my own pocket with no assistance from IGrow Wealth Investments. If you value your money stay away from them as far as possible as the frustration with sitting with an apartment where you can’t get any income from and having to pay for repairs for shoddy workmanship is not worth the effort.