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Tshepo T

1 reviews | Active since Jan 2018

04 Dec 2020, 11:07

Luzuko Ndzuta

It's not all the time that one gets a patient person to repeatedly explain the same thing over and over again. Not everyone would entertain the dissatisfaction from a client especially when they aren't the main cause of the poor service or experience. From the very first consultation I had with Luzuko, I've been the happiest man. Because of this gentleman I made a decision to purchase and rent a property through Igrow.

I'm in a client service industry myself, and I sense bad experience from miles away and I appreciate excellent client experience as well when I receive one. Luzuko held my hand and my fiancée's one when we took a decision to venture into property. He's the man of his word and holds a highest level of integrity. He assumes responsibility for bad experiences he never even caused. He made the process of venturing into property a seamless one especially with us getting into such for the first time. Luzuko is always available and supportive at all times I'm really happy to have been dealing with him.

To Luzuko: My brother, you have been nothing but the best, keep shining the way you are and keep providing such an exceptional service to all the clients you interact with, because this is where you will always get more repeat business and referrals. As I always tell you each time we talk over the phone, you will always be one person I will frustrate with my frustrations during this journey. I truly appreciate your support, patience and availability each time I need guidance. Much appreciated Bhut' wam.

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