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SINAZO N

1 reviews | Active since Nov 2010

02 Jun 2020, 15:23

Incorrect Invoice

I am completely livid with iGrow, they are honestly the worst property organisation I have come across. I am a tenant at Kingstone Mews for the past few weeks I have been receiving invoices with for water bill amounting to R859.47 that I settled on the 26/05/2020. Despite the efforts I've made of responding to their emails that I have already settled the amount they still sending me invoices. Yesterday I resorted contacting their offices and asked to speak to Bianca Botha or Bianca Steenkamp Botha of them were not available to take my call. I left a message with the receptionist that one of them to contact me back urgently, left my name and number even went to the extent of expressing nature of a query to the receptionist. None of them has bothered to contact me back. Yesterday afternoon I received yet another invoice from them as you can imagine I am now beyond ****ed. This is not the first time I have experience such with iGrow last year the same thing happened I had to send proof of payment despite the fact that i have loaded them as a beneficiary. I am Gatvol with iGrow I had so many problems with them in the past on which engaged them in this platform as I am encouraged to do so and their internal process is completely flawed.

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Replies (1)
Igrow Wealth Investments
Igrow Wealth Investments's reply03 Jun 2020, 11:11
Official
Good day,  Thank you for the Hello Peter. Please take note that we take these reviews very seriously and as per the last conversation with IGrow, we trust that your problem is now settled. Do not hesitate to call if you experience any further problems.  Kind regards,