iGrow Rentals - Uninhabitable Conditions and Ongoing Neglect for 8 months

Since moving into Clearwater Village in May, I have lived with a pre-existing leak, ongoing damp and mould, and a wet bathroom and entryway. The bathroom has no working light, the unit smells damp, and the walls and ceilings are visibly deteriorating.

Despite multiple logged maintenance tickets and emails, no meaningful repairs have been done. Five months ago, the bathroom sink collapsed due to moisture damage and has still not been fixed. I cut and injured my hand due to the broken pieces of the broken sink. And I am expected to brush my teeth in the bathtub which is undignified unacceptable.

When I requested relocation due to iGrow being in breach of contract, I was told to pay another deposit, while still being expected to pay full rent in unsafe living conditions.

This lack of accountability and tenant care is unacceptable. Even after informing them that I will be escalating the matter to the Rental Housing Tribunal.