MS
Miguel S

1 reviews | Active since Nov 2020

26 Aug 2025, 09:40

IGrow Rentals: Deposit of R10,000 gone that I really needed

My deposit of R10,000 has not been returned to me and everyone at IGrow is ignoring my emails and messages.

They charged me for exit maintenance at an amount of R1,900.

The list of items, per their email sent to me, that needed attention was a cleaning and replacing a basin plug (which is so petty). How does this equate to R1,900? And they didn't send me a quote before implementing the repairs which is legal requirement but IGrow has a reputation of not following the legal requirements

As I have said many times in the past for this company. You see their name please run as far as possible from them. They will not follow the law and they will not treat you like human beings

0
Replies (2)
Igrow Wealth Investments
Igrow Wealth Investments's reply27 Aug 2025, 09:52
Official
Good day Mr. De Sousa 

 It has been confirmed that the balance of your deposit will be refunded today less the maintenance required at the apartment that you are liable for 
MS
Miguel S's update02 Sept 2025, 09:26
Reviewer Update
This response is for the public and IGrow need not respond. They needn't have responded to this review.

Notice how IGrow avoids the real issue which is charging me for maintenance that was not done nor did I get a quote to approve. Once again, IGrow does not follow the law and I hope this catches up with the.

Stay far away from IGrow. The Rental Tribunal is coming after them for what is most likely the 100th time.