Igrow is a complete joke – no professionalism and absolutely lazy

Maintenance issues have not been resolved in my place for a year. Rats running around and into my apartment. My electricity bill in one month up to R4500 and I stay alone and sometimes am not even home. I have been made aware of at least two apartments that was paying for their bill and another apartments. I have logged numerous calls but no action from Igrow. Instead I get a call from Crystal Leetion after refusing to pay my rent, who has a total lack of etiquette and completely disrespectful, I will not allow anyone to talk to me in that manner. I put the phone down while she was busy behaving like a self-entitled *****.