iGrow doesn’t care about its tenants!

I submitted a maintenance ticket (Ticket#TR21148), through the correct portal, for an issue where water was leaking through the ceiling lights in the unit below mines. It was the water pipes for my unit, below my floor, that were the source of the leak. After a leak detection it was confirmed that they would need to dig up the bathroom floor and shower because the source of the leak was on a hot water feed pipe for the shower. Since the 27th of June, I was unable to use the shower. The first time I used the shower was last Thursday (25th of July). You can do the maths on that! During that time, there was ZERO support from iGrow in terms of any sort of compensation. No accommodation or cleaning support, or even reducing rent for a month because I had half a bathroom. Not to mention the inconvenience, noise and dust! I also echo the statements made in other reviews talking about the agent’s poor communication. I got no response from them to my complaints therefore, I created a HelloPeter account specifically to write this review because this is shocking and unacceptable! iGrow doesn’t care about the people who actually live in the places they build!