BL
Basetsana L

1 reviews | Active since Feb 2024

18 Apr 2024, 08:55

IGrow Cape Town is a disgrace

I am having the worst experience with IGrow Cape Town. The agents are all rude. I have been complaining about a water leakage and expenses reimbur*****t for over a month. They ignore my emails, calls, and don’t care about their clients. They keep telling me they will get back to me with feedback and never do. I have to follow and run after them. I would never recommend them to anyone.

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Replies (2)
Igrow Wealth Investments
Igrow Wealth Investments's reply18 Apr 2024, 09:40
Official
Good day 

Thank you for bringing this to our attention.  We are terribly sorry to hear about your experience.  
The manager has been informed and one of the agents will be in contact with you soon 

Regards, 
IGrow 
Igrow Wealth Investments
Igrow Wealth Investments's reply18 Apr 2024, 10:24
Official
We've received feedback from management.

Our agents have diligently responded to all your emails, and Natasha, one of our agents, had a conversation with you yesterday. 
The refund for your water and electricity has been raised with the developer of the unit.